Privacy Policy

1. Who we are

TIMEDEFINITION LIMITED operates as an independent lead-generation, customer-acquisition and digital marketing business. For personal information processed through this website, TIMEDEFINITION LIMITED acts as the data controller where applicable.

2. Information we may collect

The information we collect depends on how you interact with us. It may include:

• name, email address, telephone number and other contact details you choose to provide;
• information contained in an enquiry or lead form, including the service or product category you are interested in;
• technical information such as IP address, browser type, device type, operating system and approximate location derived from IP;
• website interaction information, referral source and campaign information;
• correspondence with us, including support or privacy requests; and
• information lawfully received from advertising platforms, referral partners or service providers where relevant to our activities.

3. How and why we use personal information

We only use personal information where we have an appropriate lawful basis. Depending on the activity, our purposes and legal bases may include:

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing already carried out lawfully before withdrawal.

4. Lead generation, referrals and third parties

Our business may involve connecting prospective customers with independent third-party service providers. If you submit an enquiry relating to a third-party service, we may disclose relevant information to an appropriate provider or partner where this is necessary to respond to your request and permitted by applicable law.

Recipients may include relevant service providers, lead-management or customer-relationship technology providers, hosting and security providers, professional advisers, and authorities where disclosure is required by law.

TIMEDEFINITION LIMITED is responsible for the lead generation and digital marketing services it provides. Independent third-party providers remain responsible for any separate products or services supplied directly by them, including their own privacy practices. Where you continue to a third-party website, that provider's privacy notice will apply to information you provide directly to them.

5. Cookies and online technologies

Our website may use cookies, local storage, pixels, tags or similar technologies for website functionality, security, measurement and, where enabled, advertising-related purposes.

Technologies that are strictly necessary for a service you request may operate without consent where the law permits. Where consent is required for non-essential analytics or advertising technologies, those technologies should not be activated until the appropriate consent has been obtained.

You can also control cookies through your browser settings. Blocking some technologies may affect website functionality.

6. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, manage lead-generation records, resolve disputes, maintain security and meet legal, tax or regulatory requirements. Retention periods may vary according to the type of information and our relationship with you.

7. International transfers

Some technology, hosting, advertising or service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take steps required by applicable data-protection law, which may include relying on adequacy regulations or appropriate contractual safeguards.

8. Your data-protection rights

Depending on the circumstances and applicable law, you may have rights to:

• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• request deletion of information in certain circumstances;
• request restriction of processing;
• object to processing based on legitimate interests or to certain direct marketing;
• receive certain information in a portable format;
• withdraw consent where consent is the lawful basis; and
• raise a complaint about how your personal information is handled.

To exercise a right, email support@timedefinitionlimited.site. We may need to verify your identity before completing a request.

9. Security

We use reasonable technical and organisational measures intended to protect personal information from accidental loss, unauthorised access, misuse, alteration or disclosure. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.

10. Children

This website and our lead-generation services are not intentionally directed at children. If we become aware that personal information has been collected from a child in circumstances where it should not have been, we will take appropriate steps to address it.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our business, website, technologies or legal requirements. The latest version will be published on this page with an updated date.

12. Contact and complaints

If you have a question or concern about privacy, contact us first so we can review it.

You may also have the right to complain to the UK Information Commissioner's Office (ICO) about the handling of your personal information.